Refund policy

Made a mistake, spotted a duplicate, or need help? Talk to Cole.

Let's sort it out

For a mistaken, duplicate or otherwise concerning support payment to Cole Speelman, email support@gamertan.com. Include the order reference or receipt and a short explanation. Never email a full card number, security code, password or recovery code.

I'll review refund requests individually and explain the outcome. This is not a blanket promise that every completed contribution will be refunded, nor does it limit any refund or cancellation right required by law.

Approved refunds go through Stripe to the original payment method. Your bank determines when the credit appears; a queued request is not a completed refund. A refund does not automatically cancel future subscription charges. To stop future renewals, also cancel the specific subscription from your account or contact me for help.

Cancelling monthly support normally stops its next renewal without an automatic prorated refund of the current period. You can still request a refund separately.

Test-mode refunds only change simulated payment records; no real money moves.